Privacy policy.
What we collect when you visit, book or join Crux Climbing Co., why we collect it and what we never do with it.
Updated Sep 1, 2026
Questions about this page? Email hello@cruxclimbing.co or call (303) 555-0188.
What we collect
When you book an orientation, sign a waiver, buy a pass or join, we collect your name, email, phone, date of birth and emergency contact. For members we also keep a check-in history.
Booking form details: name, email, visit date, group size and experience
Waiver details, including a parent or guardian for minors
Payment details, handled by our payment processor. We never store full card numbers
Basic site analytics without advertising cookies
How we use it
To run the gym: confirm bookings, check you in, contact you about your membership and reach your emergency contact if something happens on the wall. We send occasional event news only if you opt in.
Sharing
We don’t sell your information. We share it only with service providers who help us run the gym (booking, payments, email) and when the law requires it.
Cameras
Security cameras cover the entrance, front desk and climbing floor. Footage is kept for 30 days unless it’s needed to review an incident.
Your choices
Ask us for a copy of your information, to correct it or to delete it (we keep signed waivers as long as the law requires). Unsubscribe from emails with one click.
Contact
Email hello@cruxclimbing.co or write to Crux Climbing Co., 3510 Larimer St, Denver, CO 80205.